SE Payments
How to Set Up Credit Card Processing - SE Payments Setup
SE Payments FAQs
How to View SE Payments Transactions
How to View SE Payments Payouts
SE Payments Payout Schedule
9 More
New CMS
Upgrade site: Start the process
Upgrade site: Continue migration to new CMS
Upgrade site: Peruse CMS basics and features
Upgrade site: Prepare site to go live
Upgrade site: Fix obsolete links
36 More
TU University
University: Billing Setup
University: Calendar - New
University: SwimOffice Coaching Tools
University: OnDeck Coaching Tools
University: OnDeck Coach
University: OnDeck Parent
University: Online Registration
University: YMCA Registration Portal
University: Standalone Pages
Parents/Non-Admins
Parents: Video tutorials
Parents: Add and verify a cell number in SwimOffice for SMS/texting
Parents: How to Add a Credit Card or ACH to Account for Auto Pay
Parents - How to See All Meets My Athlete Has Entered
Parents - How to See Jobs I Have Signed Up For
9 More
Billing Setup
Billing: Multi Athlete Discount by dollar amount for recurring billing
QuickBooks: Will customer (account) data be loaded from the IIF file?
Billing: Add/edit/delete individual recurring account charges
Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting
Billing: Can't delete a Sub Billing Group
26 More
Billing Management
Billing: Delete/hide/unhide chart of accounts (CoA)
Relationship of Billing Groups, Roster Groups, Registration Groups, Locations
QuickBooks IIF import error - Can’t record a negative payment
Billing: ACH - Invalid account number
Billing: Revert to generate meet fees (old ver)
114 More
Calendar (Legacy)
Legacy Calendar No Longer Supported
Coaching Tools
Coaching Tools: Hide workout details from parents and swimmers
Coaching Tools: When saving/exporting workouts/sets is optional
Coaching Tools: Record better video with external camera/camcorder
Coaching Tools: Swimmers don't show when taking attendance
Coaching Tools: Update lane order when swimmers pass others in test sets
13 More
Communication - Email, Text
Communication: Email multiple CC recipients
Communication: User did not receive SMS verification text
Communication: Manage email Opt-Outs/unsubscribes
Communication: Manually opt-out/unsubscribe user from emails
Communication: Users can unsubscribe from emails
43 More
Deployment
Deployment VIDEO Tutorials
Need to pay for site hosting and domain name hosting
TU website not appearing after changing name servers
Deployment: Maintain SEO page ranking / 301 URL page redirects
Purchasing a new domain name
1 More
Events
Events: Email meet invite to specific swimmers
Events: Enable/disable email confirmations for event declaration
Events: Set athletes as unattached or attached in meet entries
Events: Hide event from Non-Admin/public - Admin only Event view
Course conversion of times/factoring of times
45 More
Fundraising - TUMoney
TUMoney: Change/edit a paid/approved donation
TUMoney: Promote fundraiser on Facebook
TUMoney admin access levels
TUMoney - Incentive ideas
TUMoney Fundraising Detailed Report
44 More
Fundraising Obligations
Fundraising Only Applied Obligations to Some or No Accounts
Fundraising System Setup
Fundraising: Meaning of red numbers and asterisks
Add Payments in the Fundraising Obligations System
Change fundraising obligation
3 More
General
TeamUnify/GoMotion websites and data security
Turn the current alert off / hide alert
Domain name / URL has stopped working
Team Alias
Critical removal of a page or site from Google's search results
35 More
Jobs/Service Hours Admin
What does the Edit Job Signup button mean?
Jobs: Activate/allow job signups
Jobs - Creating Volunteer Labels
Job Reminder and Notification Alerts - Email and Verified SMS (text)
People Can't Sign Up for Jobs - How to Fix
22 More
Lessons
Lessons: Make on demand charges with credit cards
Lessons: Customize the program registration bar(s)
Lessons: Move a student to a different class
Lessons - Do additional credits or charges apply to recurring billing?
Lessons: Apply a credit to a Pay by Check charge
122 More
Meet Entries
Meet Entries: Update meet entry times when importing meet results
Meet Entries: Allow Relay Lead-Off Leg to Count as Best Time
How to Create Entry Report in Two Column Format
Meet Entries: Update Times for Committed Athletes
Meet Entries: Use only recent times for entry times
58 More
Meet Results & Times
How to Delete Individual Results from Meet Results
How to Print Participation Award Labels
Can I Import Meet Results Files Using My Team Code Only?
Meet Results: Time Reports feature comparison
Athlete's Best Times - Viewing and Generating Options
62 More
Membership
UK Membership: Check Membership Data Report
Membership: Enable/disable Member Search
YMCA Membership: Remove coach so they stop receiving emails
Accounts/Members: Export accounts/members roster to Excel spreadsheet
Membership: Add a Roster Group
98 More
OnDeck
How to Edit an Athlete/Member in OnDeck
OnDeck: Invite membership to use OnDeck
Download OnDeck
OnDeck: Combine/uncombine events
OnDeck for Microsoft Windows Mobile Phone
34 More
Registration System
Registration: Club or pool memberships
Registration: When account/member updates transfer to Account/Member Admin
Registration: Copy / Clone an Event Registration
Registration: Custom message on Account Setup and Member Selection pages
TU University: Online Registration Guide
87 More
Swim England Registration
ASA Registration tutorial
Mark/view paid SE Registration fees
Collect SE Registration fees during online registration
Print SE Registration data
Require SE Registration information during online registration
Service Hours System
Service Hours Admin: Admin level needed to access
Service Hours: Meaning of red numbers and asterisks
Reset Service Hours with an inactive billing system
How to Generate Service Hours History Report
Admin Alerts - Service Hours System Setup Incomplete; how do I turn this off?
11 More
Settings
Settings: Change team alias
Settings: SportsEngine Setup
Settings: Team Profile
Settings: Where Contact Us emails go - Contact Us Recipients
Social Media
Add Social Media Links - Pinterest, Instagram, Facebook, Twitter
Social Media: Add Facebook timeline to website
Social Media: Edit or delete TeamFeed post
Social Media: View TeamFeed post
Social Media: Add TeamFeed post
10 More
TouchPad
Print in TouchPad
TouchPad: Deck Entry report
TouchPad: OVC Athletes
TouchPad: Add deck entry fees to events
TouchPad: Relay Entries
138 More
USA Swimming Registration
How to Register Swimmers with USA Swimming
USA Swimming: Activate vendor and enter activation vendor code
USA Swimming: Compare Member Information
USA Swimming: Fileless batch registration
USA Swimming: Check Reg Status
18 More
Website Design/Editing
Website Editing: Add custom form
Website editing: Add/edit notes/content on Events page
Automatically Archive or Manually Archive News
Embedding a Google Spreadsheet / Excel
Website Design - Editing your SwimOffice site on a mobile device / tablet
101 More
YMCA
YMCA: Coaches alerted when certifications are expiring
YMCA: Add/update credit card for YMCA fees
YMCA: Late Fees
YMCA: Admin access levels
YMCA: Register a coach
1 More
Support
Submit an Idea to TeamUnify
Current URL: https://support.teamunify.com/en
