New CMS

New CMS: Add Command Buttons to other pages
New CMS: Command buttons
New CMS: General Settings, Mobile Navigation header
New CMS: Generic Photo / ad banner
New CMS: Image optimization
29 More

University: Billing Setup

Billing System Introduction
Groups setup
Chart of Accounts Setup
General Setup
Membership Dues Schedule (Recurring Fees)
4 More

Billing Setup

Billing: Multi Athlete Discount by dollar amount for recurring billing
QuickBooks: Will customer (account) data be loaded from the IIF file?
Billing: Add/edit/delete individual recurring account charges
Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting
Billing: Can't delete a Sub Billing Group
27 More

Parents/Non-Admins

Parents: Video tutorials
Parents: Add and verify a cell number in SwimOffice for SMS/texting
Parents: Add a credit card or ACH to account for auto pay
Parents - How to See All Meets My Athlete Has Entered
Parents - How to See Jobs I Have Signed Up For
8 More

Billing Management

Billing: Delete/hide/unhide chart of accounts (CoA)
Relationship of Billing Groups, Roster Groups, Registration Groups, Locations
QuickBooks IIF import error - Can’t record a negative payment
Billing: ACH - Invalid account number
Billing: Revert to generate meet fees (old ver)
116 More

University: Calendar - New

Expert in 5 Minutes
Overview
Transition to New Calendar
Team Events
TouchPad Meets
4 More

Calendar (Legacy)

Subscribe to a TeamUnify calendar and add to your calendar agent (Google, Outlook etc.)
Roster Groups don't appear in calendar drop down
How calendar items are sorted
What is a workout calendar item?
Adding Calendar Items (Including Roster Groups / Repeating or recurring items)

University: SwimOffice Coaching Tools

Expert in 5 Minutes
Initial Setup
Navigation
Schedule Practices
Write Workouts
4 More

University: OnDeck Coaching Tools

Expert in 5 Minutes
Getting Started
Schedule Practices
Write Workouts
Add Workouts to Practice
5 More

Coaching Tools

Coaching Tools: Hide workout details from parents and swimmers
Coaching Tools: When saving/exporting workouts/sets is optional
Coaching Tools: Record better video with external camera/camcorder
Coaching Tools: Swimmers don't show when taking attendance
Coaching Tools: Update lane order when swimmers pass others in test sets
11 More

Communication - Email, Text

Communication: Email multiple CC recipients
Communication: User did not receive SMS verification text
Communication: Manage email Opt-Outs/unsubscribes
Communication: Manually opt-out/unsubscribe user from emails
Communication: Users can unsubscribe from emails
47 More

Deployment

Help & Training video tutorial - Help & Training 101
Deployment VIDEO Tutorials
Need to pay for site hosting and domain name hosting
TU website not appearing after changing name servers
Deployment: Maintain SEO page ranking / 301 URL page redirects
2 More

Events

Events: Email meet invite to specific swimmers
Events: Enable/disable email confirmations for event declaration
Events: Set athletes as unattached or attached in meet entries
Events: Hide event from Non-Admin/public - Admin only Event view
Meet Entries: Update meet entry times when importing meet results
52 More

Fundraising Obligations

Fundraising System Did not set Obligation / New amounts only applied to some not all
Fundraising System Setup
Fundraising: Meaning of red numbers and asterisks
Fundraising: Add a PayPal donate button
Adjust payments in the Fundraising System
2 More

General

TeamUnify/SportsEngine Studio websites and data security
Turn the current alert off / hide alert
Help Tools - Instant Answers to your questions
Domain name / URL has stopped working
Team Alias
38 More

Jobs/Service Hours Admin

Jobs: Activate/allow job signups
Jobs - Creating Volunteer Labels
Job Reminder and Notification Alerts - Email and Verified SMS (text)
The Jobs are all created but when I turn it on you can't sign up
Jobs: Email the Job Signup Invitation
23 More

Lessons

Lessons: Make on demand charges with credit cards
Lessons: Customize the program registration bar(s)
Lessons: Move a student to a different class
Lessons - Do additional credits or charges apply to recurring billing?
Lessons: Apply a credit to a Pay by Check charge
122 More

Meet Entries

Meet Entries: Use only recent times for entry times
How do I print entry labels/cards?
Meet Entries: USA Swimming athlete registration check
Meet Entries: Auto add / build NT relays
Meet Entries: Not USA Registered athletes, Entry Report
52 More

Meet Results & Times

How to Print Participation Award Labels
Meet Results: Time Reports feature comparison
Athlete's Best Times - Viewing and Generating Options
Single Meet Improvement report - Percentage of improvement from best time to selected meet
Update All Events with new Meet Results / Times for Committed Athletes
72 More

Membership

UK Membership: Check Membership Data Report
Membership: Enable/disable Member Search
YMCA Membership: Remove coach so they stop receiving emails
Accounts/Members: Export accounts/members roster to Excel spreadsheet
Membership: Add a Roster Group
97 More

University: OnDeck Admin

Expert in 5 Minutes
Video Tutorials
Navigation
TeamFeed
Attendance
8 More

University: OnDeck Parent

Expert in 5 Minutes
Navigation
Membership
Events & Meet Entries
Meet Results
4 More

OnDeck

How to Edit an Athlete/Member in OnDeck
OnDeck: Invite membership to use OnDeck
Download OnDeck
OnDeck: Combine/uncombine events
OnDeck for Microsoft Windows Mobile Phone
34 More

University: Online Registration

Pre-setup for new administrators
When to clone your registration
Create a new Registration - Basic Setup
Create a new Registration - Fees Setup
Create a new Registration - Page Setup
3 More

Registration System

Registration: Club or pool memberships
Registration: When account/member updates transfer to Account/Member Admin
Registration: Copy / Clone an Event Registration
Registration: Custom message on Account Setup and Member Selection pages
TU University: Online Registration Guide
87 More

Swim England Registration

ASA Registration tutorial
Mark/view paid SE Registration fees
Collect SE Registration fees during online registration
Print SE Registration data
Require SE Registration information during online registration

Service Hours System

Service Hours Admin: Admin level needed to access
Service Hours: Meaning of red numbers and asterisks
Reset Service Hours with an inactive billing system
Service Hours export doesn't work
Can I signup jobs by sessions or points instead of hours?
15 More

Settings

Settings: Change team alias
Settings: SportsEngine Setup
Settings: Team Profile
Settings: Where Contact Us emails go - Contact Us Recipients

Social Media

Add Social Media Badges - Pinterest, Instagram, Facebook, Twitter
Social Media: Add Facebook timeline to website
Social Media: Edit or delete TeamFeed post
Social Media: View TeamFeed post
Social Media: Add TeamFeed post
10 More

TouchPad

Print in TouchPad
TouchPad: Deck Entry report
TouchPad: OVC Athletes
TouchPad: Add deck entry fees to events
TouchPad: Relay Entries
136 More

TUMoney

TUMoney: Change/edit a paid/approved donation
TUMoney: Promote fundraiser on Facebook
TUMoney admin access levels
TUMoney - Incentive ideas
TUMoney Fundraising Detailed Report
44 More

USA Swimming Registration

USA Swimming: Filter who has and hasn't registered by year
Resetting your USA Packet Registration batch numbers
Require USA Registration information during online registration
USA-S Registration: Generate registration package
USA Registration - Re-Download already generated USA Registration Packages/Forms (archived)
13 More

Website Design/Editing

Website Editing: Add custom form
Website editing: Add/edit notes/content on Events page
Automatically Archive or Manually Archive News
Embedding a Google Spreadsheet / Excel
Website Design - Editing your SwimOffice site on a mobile device / tablet
102 More

University: YMCA Registration Portal

Video Tutorials
YMCA Team Registration
Getting Started - YMCA Registration Portal
YMCA Coach Registration
YMCA Meet Sanctions
1 More

YMCA

YMCA: Coaches alerted when certifications are expiring
YMCA: Add/update credit card for YMCA fees
YMCA: Late Fees
YMCA: Admin access levels
YMCA: Register a coach
1 More

University: Standalone Pages

New Administrator Setup Guide
Import Membership Database and Results
Prepare Imported Data
Welcome to MainSet
MainSet: Get Setup in 13 Steps
1 More

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