New CMS
New CMS: Add Command Buttons to other pages
New CMS: Command buttons
New CMS: General Settings, Mobile Navigation header
New CMS: Generic Photo / ad banner
New CMS: Image optimization
29 More
University: Billing Setup
Billing System Introduction
Groups setup
Chart of Accounts Setup
General Setup
Membership Dues Schedule (Recurring Fees)
4 More
Billing Setup
Billing: Multi Athlete Discount by dollar amount for recurring billing
QuickBooks: Will customer (account) data be loaded from the IIF file?
Billing: Add/edit/delete individual recurring account charges
Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting
Billing: Can't delete a Sub Billing Group
27 More
Parents/Non-Admins
Parents: Video tutorials
Parents: Add and verify a cell number in SwimOffice for SMS/texting
Parents: Add a credit card or ACH to account for auto pay
Parents - How to See All Meets My Athlete Has Entered
Parents - How to See Jobs I Have Signed Up For
8 More
Billing Management
Billing: Delete/hide/unhide chart of accounts (CoA)
Relationship of Billing Groups, Roster Groups, Registration Groups, Locations
QuickBooks IIF import error - Can’t record a negative payment
Billing: ACH - Invalid account number
Billing: Revert to generate meet fees (old ver)
116 More
University: Calendar - New
Expert in 5 Minutes
Overview
Transition to New Calendar
Team Events
TouchPad Meets
4 More
Calendar (Legacy)
Subscribe to a TeamUnify calendar and add to your calendar agent (Google, Outlook etc.)
Roster Groups don't appear in calendar drop down
How calendar items are sorted
What is a workout calendar item?
Adding Calendar Items (Including Roster Groups / Repeating or recurring items)
University: SwimOffice Coaching Tools
Expert in 5 Minutes
Initial Setup
Navigation
Schedule Practices
Write Workouts
4 More
University: OnDeck Coaching Tools
Expert in 5 Minutes
Getting Started
Schedule Practices
Write Workouts
Add Workouts to Practice
5 More
Coaching Tools
Coaching Tools: Hide workout details from parents and swimmers
Coaching Tools: When saving/exporting workouts/sets is optional
Coaching Tools: Record better video with external camera/camcorder
Coaching Tools: Swimmers don't show when taking attendance
Coaching Tools: Update lane order when swimmers pass others in test sets
11 More
Communication - Email, Text
Communication: Email multiple CC recipients
Communication: User did not receive SMS verification text
Communication: Manage email Opt-Outs/unsubscribes
Communication: Manually opt-out/unsubscribe user from emails
Communication: Users can unsubscribe from emails
47 More
Deployment
Help & Training video tutorial - Help & Training 101
Deployment VIDEO Tutorials
Need to pay for site hosting and domain name hosting
TU website not appearing after changing name servers
Deployment: Maintain SEO page ranking / 301 URL page redirects
2 More
Events
Events: Email meet invite to specific swimmers
Events: Enable/disable email confirmations for event declaration
Events: Set athletes as unattached or attached in meet entries
Events: Hide event from Non-Admin/public - Admin only Event view
Meet Entries: Update meet entry times when importing meet results
52 More
Fundraising Obligations
Fundraising System Did not set Obligation / New amounts only applied to some not all
Fundraising System Setup
Fundraising: Meaning of red numbers and asterisks
Fundraising: Add a PayPal donate button
Adjust payments in the Fundraising System
2 More
General
TeamUnify/SportsEngine Studio websites and data security
Turn the current alert off / hide alert
Help Tools - Instant Answers to your questions
Domain name / URL has stopped working
Team Alias
38 More
Jobs/Service Hours Admin
Jobs: Activate/allow job signups
Jobs - Creating Volunteer Labels
Job Reminder and Notification Alerts - Email and Verified SMS (text)
The Jobs are all created but when I turn it on you can't sign up
Jobs: Email the Job Signup Invitation
23 More
Lessons
Lessons: Make on demand charges with credit cards
Lessons: Customize the program registration bar(s)
Lessons: Move a student to a different class
Lessons - Do additional credits or charges apply to recurring billing?
Lessons: Apply a credit to a Pay by Check charge
122 More
Meet Entries
Meet Entries: Use only recent times for entry times
How do I print entry labels/cards?
Meet Entries: USA Swimming athlete registration check
Meet Entries: Auto add / build NT relays
Meet Entries: Not USA Registered athletes, Entry Report
52 More
Meet Results & Times
How to Print Participation Award Labels
Meet Results: Time Reports feature comparison
Athlete's Best Times - Viewing and Generating Options
Single Meet Improvement report - Percentage of improvement from best time to selected meet
Update All Events with new Meet Results / Times for Committed Athletes
72 More
Membership
UK Membership: Check Membership Data Report
Membership: Enable/disable Member Search
YMCA Membership: Remove coach so they stop receiving emails
Accounts/Members: Export accounts/members roster to Excel spreadsheet
Membership: Add a Roster Group
97 More
University: OnDeck Admin
Expert in 5 Minutes
Video Tutorials
Navigation
TeamFeed
Attendance
8 More
University: OnDeck Parent
Expert in 5 Minutes
Navigation
Membership
Events & Meet Entries
Meet Results
4 More
OnDeck
How to Edit an Athlete/Member in OnDeck
OnDeck: Invite membership to use OnDeck
Download OnDeck
OnDeck: Combine/uncombine events
OnDeck for Microsoft Windows Mobile Phone
34 More
University: Online Registration
Pre-setup for new administrators
When to clone your registration
Create a new Registration - Basic Setup
Create a new Registration - Fees Setup
Create a new Registration - Page Setup
3 More
Registration System
Registration: Club or pool memberships
Registration: When account/member updates transfer to Account/Member Admin
Registration: Copy / Clone an Event Registration
Registration: Custom message on Account Setup and Member Selection pages
TU University: Online Registration Guide
87 More
Swim England Registration
ASA Registration tutorial
Mark/view paid SE Registration fees
Collect SE Registration fees during online registration
Print SE Registration data
Require SE Registration information during online registration
Service Hours System
Service Hours Admin: Admin level needed to access
Service Hours: Meaning of red numbers and asterisks
Reset Service Hours with an inactive billing system
Service Hours export doesn't work
Can I signup jobs by sessions or points instead of hours?
15 More
Settings
Settings: Change team alias
Settings: SportsEngine Setup
Settings: Team Profile
Settings: Where Contact Us emails go - Contact Us Recipients
Social Media
Add Social Media Badges - Pinterest, Instagram, Facebook, Twitter
Social Media: Add Facebook timeline to website
Social Media: Edit or delete TeamFeed post
Social Media: View TeamFeed post
Social Media: Add TeamFeed post
10 More
TouchPad
Print in TouchPad
TouchPad: Deck Entry report
TouchPad: OVC Athletes
TouchPad: Add deck entry fees to events
TouchPad: Relay Entries
136 More
TUMoney
TUMoney: Change/edit a paid/approved donation
TUMoney: Promote fundraiser on Facebook
TUMoney admin access levels
TUMoney - Incentive ideas
TUMoney Fundraising Detailed Report
44 More
USA Swimming Registration
USA Swimming: Filter who has and hasn't registered by year
Resetting your USA Packet Registration batch numbers
Require USA Registration information during online registration
USA-S Registration: Generate registration package
USA Registration - Re-Download already generated USA Registration Packages/Forms (archived)
13 More
Website Design/Editing
Website Editing: Add custom form
Website editing: Add/edit notes/content on Events page
Automatically Archive or Manually Archive News
Embedding a Google Spreadsheet / Excel
Website Design - Editing your SwimOffice site on a mobile device / tablet
102 More
University: YMCA Registration Portal
Video Tutorials
YMCA Team Registration
Getting Started - YMCA Registration Portal
YMCA Coach Registration
YMCA Meet Sanctions
1 More
YMCA
YMCA: Coaches alerted when certifications are expiring
YMCA: Add/update credit card for YMCA fees
YMCA: Late Fees
YMCA: Admin access levels
YMCA: Register a coach
1 More
University: Standalone Pages
New Administrator Setup Guide
Import Membership Database and Results
Prepare Imported Data
Welcome to MainSet
MainSet: Get Setup in 13 Steps
1 More
