How to Update Team Credit Card/ACH Account for Paying TeamUnify Invoices
Only Superusers can do this.
We generate invoices for teams on the 1st of the month, then process payments for the balance due from teams to us on the 5th of each month. Credit cards process in 24 hours or less, and ACH payments take 7-10 business days to complete.
To update your payment method for paying TU invoices, follow these steps.
- Go to TeamUnify Invoices.
- Chameleon users: In the side menu click My Account > TeamUnify Invoices.
- New CMS users: In the side menu click Business Tools > TeamUnify Invoices.
- Click the Payment Method tab.
- If you want to add a new payment method, click Add New Card or Add Bank Account.
- To update an existing payment method, click the Update/Replace button, and then click Update to confirm.
- Fill in the payment details.
- Click submit.
- If you have more than one card/bank account on file, click Set Default by the one you want to use.
Note: If you need to remove a credit card or bank account, please contact firstname.lastname@example.org.