Why does OnDeck show a different athlete first name than SwimOffice?
Admin Level - Superuser
OnDeck uses the Preferred Name field from SwimOffice (the team website) for the first name. One user saw two sisters in OnDeck each being displayed as "Thompson, Thompson" because "Thompson" was set as the Preferred Name in SwimOffice. You can edit the athlete profile in either SwimOffice or OnDeck and change what's in the Preferred Name field to change what you see in OnDeck. Except for errors, remember that the point of the field is so that coaches will call the athlete by their preferred name.