My billing ran but my invoices were not emailed.

This process is not automatic and the team is responsible for sending out the invoice notification to their members.

  1. Go to Invoices & Payments.
    1. Chameleon users: In the side menu click Billing Admin > Invoices & Payments.
    2. New CMS users: In the side menu click Financial Tools > Invoices & Payments.
  2. Search by Account Status ‘Active’ and Balance ‘w/ Balance $’
  3. Check the box to the left of Account Name to select all
  4. Click Email Inv

See Also
Email Invoices and Best Practices
Billing Simulation Report
Email Billing Summary and Best Practice