Fundraising Only Applied Obligations to Some or No Accounts
Admin Level - Financial Admin Full Access or Fundraising Administrator
The fundraising obligations system only applies obligations to Active athletes. So if you crossed into the next billing period but it only reset the obligation for some accounts or even none of them, it could be because you had some athletes set to "Waiting For Approval" status in Online Registration.
To apply obligations manually,
- Go to Fundraising Obligations Admin.
- Chameleon users: In the side menu click Billing Admin > Fundraising Admin.
- New CMS users: In the side menu click Financial Tools > Fundraising Obligations Admin.
- Set Account Status dropdown to *Active.
- Select one or many accounts.
- Click Multi-Reset Billing Period Obligation.
- Enter a dollar amount.
- Click Save Changes for ALL Accounts listed NOW.