Many of our applications bring up a pop up style window. You need to enable this function in your browser. To do this:

For Firefox on Windows

  1. Go to Tools > Options > Content Tab
  2. Select Exceptions... to the right of Block Pop Ups
  3. Type in
  4. Click Allow

For Firefox on Mac

  1. Go to Firefox > Preferences > Content
  2. Click Exceptions... to the right of "Block pop-up windows"
  3. Type in the "Address of website" field
  4. Click Allow
  5. Close both windows

For Internet Explorer

  1. Go to Tools
  2. Hit the arrow to the right/left of Pop-Up blocker
  3. Select Pop-up blocker Settings
  4. Type in in the exception area and hit Add

For Chrome

  1. Click Customize button to the right of the address bar (the three stacked dashes)
  2. Select Settings
  3. Click Show advanced settings...
  4. Under Privacy click Content settings...
  5. Scroll down to Pop-ups and click Manage exceptions...
  6. In the "Hostname pattern" field type
  7. Click Done
  8. Click Done
  9. Close Settings tab if desired