Admin Level - Superuser
  1. Go to Account Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin.
    2. New CMS users: In the side menu click Team Tools > Accounts.
  2. Search for account or set filters as desired.
  3. Look under the Last ACH/CC Updated column for date(s). You may need to click the right scroll arrow to see it and/or use Customize Columns to include it in the display.

Note this doesn't necessarily show when they started auto pay; it shows when they last updated their credit card/ACH info. It only shows when they started if they never had an electronic payment method on file before. If it's blank then they have never set up auto pay.

See Also
Refunding Past/Historical Credit Card Charges
On demand charges and payments for Admins