Admin Level - Superuser or Service Hours Admin

We recommend marking jobs complete through the Job Signup interface. Nevertheless, there are times you need to enter time worked for jobs that are not in the system, give credit to multiple accounts at once, or reverse an entry.

  1. Navigate to Service Hours Admin.
    1. Chameleon users: In the side menu click Billing Admin > Service Hours Admin.
    2. New CMS users: In the side menu click Business Tools > Service Hours Admin.
  2. Set any desired filters and click Search.
    Obligation & Hours Worked
  3. To enter time for a single account, click the New link under the Worked column.
  4. To enter time for multiple accounts, check the boxes by the desired accounts, and then click Multi-Add Worked Hours.
  5. Enter either New Service Hours worked, or a negative amount to reverse a prior entry.
    Service Hours Payment
  6. Add a Message or Memo.
  7. Click Save Changes.

See Also
Mark jobs worked/complete
Add jobs in OnDeck