Temporarily change their status back to active, go to the job signup, "Change Account" to them and remove them, then change their status back to canceled/hidden. Here are more detailed steps if you need them.

  1. Go to Account Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin.
    2. New CMS users: In the side menu click Team Tools > Accounts.
  2. Set Status filter to Canceled/Hidden and search for account (if you can't find the account because it was deleted, please contact support@teamunify.com for them to restore the account)
  3. Click check box next to desired account and click Multi-Edit
  4. Click Change "Account Status" and change New "Account Status" to *Active
  5. Click Save Changes for ALL Accounts listed NOW
  6. Go to your Events page.
    1. Chameleon users: Click your Events tab in the top menu, or More... on the home page Events section.
    2. New CMS users: In the side menu click Events & Competition > Team Events.
  7. Find desired meet and click Job Signup under meet
  8. Click Change Account link
  9. < li>Search for desired account
  10. Click radio button next to desired account and click Select
  11. Check box(es) next to job(s) they're signed up for and click Remove Signup
  12. Go back to Team Admin > Account/Member Admin
  13. Set Status filter to *Active and search for account
  14. Click check box next to desired account and click Multi-Edit
  15. Click Change "Account Status" and change New "Account Status" back to Canceled/Hidden
  16. Click Save Changes for ALL Accounts listed NOW


See Also
Job Signup Reports
Can I set a maximum number of jobs accounts are able to sign up for an event?
OnDeck: How do I manage jobs from OnDeck?
OnDeck: How do I send messages to job volunteers via OnDeck?