Admin Level - Webmaster

I have an event where the athlete's times are mostly showing NT, but I know they have lots of best times in the system. Why won't the event use them?

This is likely because the "Use Date Since" field is set to a very recent date, so the system won't use any times prior to that date. To check and fix:

  1. Go to your Events page.
    1. Chameleon users: Click your Events tab in the top menu, or More... on the home page Events section.
    2. New CMS users: In the side menu click Events & Competition > Team Events.
  2. Click your desired event’s Edit Commitment button.
  3. To the right of the "Event Declaration Setting," click Edit.
  4. This will take you to the "Meet Edit" screen.
  5. Update the Use Date Since field to something way in the past, for instance 1/1/1970.
  6. When finished, click Save Changes.

Another possibility is the athlete doesn't have any times for the course order of the meet. For example, the course order may be set to "SO - Use best SCM times ONLY." If the athlete doesn't have any SCM times for a particular event, it will show NT. If you want to convert other times to SCM and it's OK with the meet host, follow these steps.

  1. To the right of the "Event Declaration Setting," click Edit.
  2. This will take you to the "Meet Edit" screen.
  3. Click the Course Order drop down and select the appropriate choice. If it was set to "SO" as in the above example, you would change it to S - Convert all best times to SCM.
  4. When finished, click Save Changes.
  5. Click Committed Athletes tab at top.
  6. Click Update Best Times.
  7. Choose desired options and click Update Times NOW! (see related FAQ if you aren't sure which options to use).

Finally, it could be that the swimmer ID in some or all results doesn't match the ID in the member profile. Check the first set of steps in the first article listed below.

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See Also
Update Times won't use recent results
Updating Best Times
What does Multi Cut mean in the event entry file?