Admin Level - Super User

Swimmers link to their times in the TeamUnify Database strictly through their Swimmer ID#, AKA ID Card #. This is true even for non-USA Swimming athletes. Swimmers outside of the United States may need to obtain an ID from the official swimming organization for their country or region. Those in the U.S. will usually have an ID composed of their date of birth, first three letters of first name, middle initial, and first four letters of last name, and you can automatically generate this. For instance, Joe Steven Brown, born 03/24/2004, would have an ID of 032404JOESBROW. If they are missing a middle initial the system will simply place an * in that placeholder.

If a swimmer moves from one TeamUnify team to another, their times will automatically follow them as long as their swimmer ID is the same in both teams.

Please make sure that the Swimmer ID# is correct if you are not seeing times for an athlete.

You can check to see if their times are in your system once they are added to SwimOffice as follows.
  1. Go to Member Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin > Members tab.
    2. New CMS users: In the side menu click Team Tools > Members.
  2. Click athlete name (not the checkbox).
  3. If ID Card # is blank, either click Build Swimmer ID if you are in the U.S., or enter the ID obtained from your swimming organization, then click Save.



  4. Click Meet Results tab.
  5. If it still says "This member has no times" after a few moments, either there are indeed no times in the system for this swimmer, or their ID does not match times that are in the system. Contact TU Support for assistance.

For those teams in the U.S., you can bulk generate swimmer IDs if they are blank.

  1. Go to Member Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin > Members tab.
    2. New CMS users: In the side menu click Team Tools > Members.
  2. Place a check mark to the left of all athletes without a Swimmer ID#
  3. Click Edit > Rebuild ID#.
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See Also
See ALL meet results for athlete, including unattached and other teams - Match ID# Only
Merge ID, correcting ID mismatches in meet results