Admin Level - Not an Admin

Verifying your email address ensures your team has a good email address on file to communicate with you.

  1. Sign In to your team's TeamUnify website.
  2. If you see the below dialog, click Remind me later...
    Notice of unverified email dialog
  4. Go to My Account    
    1. Chameleon users: Select My Account > My Account        
    2. New CMS users: In the side menu click My Account > Account Info.
  5. My Account > My Account menu in SwimOffice
  6. Click the Unverified button above the email address.
  7. Click Yes to resend the verification email.
    Unverified email button on My Account screen
  8. Check that email account for a "Verify you email" message and open it.
  9. Click the link in it. If nothing happen when you click the link, copy it and paste it into your browser's address bar and press Enter.
    Email with link to verify email address
  10. You should see the message "Success! We have validated your primary email." in your browser. Close the browser tab.
  11. The next time you access your My Account screen you will see Verified in green above the email address (you may need to refresh the page).
    Verified label above email address field
If you are an admin, 

a. Chameleon users: In the side menu click Team Admin > Account/Member Admin
b. New CMS users: In the side menu click Team Tools > Account/Member Admin

search for names, click the check box by them, and click the Communicate > Email Login button. It will send them an email with login instructions and a link to reset their password. When they click the link it will verify their address.

See Also
Add a cell number for SMS/texting
How to tell who has a verified email address
Do unverified email addresses and SMS numbers receive messages?