Admin Level - Not an Admin

To change your password:

  1. Sign In.
  2. Click the Forgot password? link on the login page.
  3. Fill in the email address used to login to your account.
  4. Click Submit.
  5. Check your email account for a "Password Assistance" email and click the link in it to reset your password.

Superusers only can change other account's passwords, although we recommend always having a user do that using the instructions above.

  1. Go to Account Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin.
    2. New CMS users: In the side menu click Team Tools > Accounts.
  2. Search and click on pertinent Account Name
  3. Click Reset Password.
  4. Enter and re-enter the new password.
  5. Click Update Password.

See Also
What do I do if I forgot my password?
Team Administration Tutorials
How can I suspend/cancel all accounts that have no active swimmers?