SwimOffice Admin - Email/Print/Calendar

Ensuring that your families have the newest version of OnDeck installed is important to your team. Push notifications are a great form of communication and are much more valuable if all your families have OnDeck installed. You can easily see which accounts have OnDeck installed, when they last used it, and email them an invitation to install or update it.

To view which accounts do and do not have OnDeck installed,

  1. In the side menu click Team Admin > Account Member Admin.
  2. Click Customize Columns.
  3. In the left column, click Add by Has OnDeck and OnDeck Last In so that they appear in the right-hand column.
    AMA Customize Columns
  4. Drag them both higher in the list if desired so you will be able to see them onscreen.
  5. Click Done.
    AMA with OnDeck columns

With these columns visible you can see who has logged in recently and who has yet to download the application.  to promote OnDeck to those families that do not yet have OnDeck installed or who need to update to the new OnDeck.

It also gives you a great way to promote OnDeck to those families that do not yet have OnDeck installed (or have an older version) by sending them an email describing its benefits with links to download and install it for iOS and Android. To preview the invitation email, click Communicate > OnDeck Invite under Email Preview. To actually send the email,

  1. Skip to the step 2 to invite everyone, including those who need to update to the latest version of OnDeck. To invite only those who have not installed OnDeck,
    1. Click Customize Filters.
    2. Click Has OnDeck Installed.
    3. Click No on the right and then click Done. You will now only see those who have not installed OnDeck.
      AMA Customize Filters
  2. Select all accounts.
  3. Click Communicate > Invite to OnDeck, then click OK to confirm.
    Communicate menu

You may want to go through this process at the beginning of a season as families join your team.

See Also
Does OnDeck work on an iPad or tablet?
Quick-start guides for coaches and parents