How to Reset Service Hours Multiple Times Per Year
Admin Level - Financial Admin Full Access or Service Hours Administrator
- Go to Service Hours Admin.
- Chameleon users: In the side menu click Billing Admin > Service Hours Admin.
- New CMS users: In the side menu click Business Tools > Service Hours Admin.
- In Step 1 on the screen, select the desired month to set it to for the very first time (ignore the wording "fiscal year").
- Click Save Changes.
- Once it has hit the 1st of that month and administered the obligation, repeat the above steps and change the month in step 1 on the screen to the next month you need it to reset to during the year.
Remember you may also need to reset the hours and amount if the next session/season changes (steps 2 & 3 on the screen).