Admin Level - Financial Admin Full Access or Service Hours Administrator

  1. Go to Service Hours Admin.
    1. Chameleon users: In the side menu click Billing Admin > Service Hours Admin.
    2. New CMS users: In the side menu click Business Tools > Service Hours Admin.
  2. Click the Display ALL button
  3. Select the account(s) that you wish to adjust the balance of hours for.
  4. Click the Multi-Reset Balance button.
  5. Enter the number of hours to reset the selected account's balances to.
  6. Click Save Changes for All Accounts listed NOW.